Privacy Policy

1. Introduction

MagicDemo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive demo platform at magicdemo.io ("Service").

2. Definitions

For purposes of this Privacy Policy:

• Service: The MagicDemo platform, website, and related services
• Personal Data: Information that identifies you as an individual
• Usage Data: Data collected automatically from your use of the Service
• Cookies: Small files stored on your device
• Data Controller: The entity determining how Personal Data is processed
• Data Subject: The individual whose Personal Data is being processed

3. Information We Collect

Personal Data

When you create an account or use our Service, we may collect the following types of Personal Data:

• Email address
• First name and last name
• Company name and job title
• Phone number (optional)
• Password (encrypted)
• Billing and payment information (processed by third-party payment processors)

Screenshots and Recordings

When you create a demo by pressing Record in the browser extension button or using our screenshot capture tool, we take screenshots of your currently open webpage or application. These screenshots are stored on our servers to provide the demo creation and hosting service. You are responsible for ensuring you have permission to capture and share any content.

Usage Data

We automatically collect Usage Data when you use our Service, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on pages
• Demos created, viewed, and shared
• Features and tools used
• Referring website addresses
• Date and time stamps of activities

Tracking Cookies and Technologies

We use cookies and similar tracking technologies to track activity on our Service. Types of cookies we use include:

• Session Cookies: Temporary cookies that expire when you close your browser
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Authenticate users and prevent fraudulent use
• Analytics Cookies: Help us understand how visitors use our Service

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address fraud and security issues

5. Service Providers and Third Parties

We may share your data with third-party service providers who perform services on our behalf, including:

Infrastructure and Hosting

• Cloud hosting providers for data storage and processing
• Content delivery networks for faster demo loading

Analytics

• Google Analytics for website usage analytics
• Mixpanel for product analytics
• Hotjar for user behavior analysis

Payment Processing

• Stripe for payment processing (we do not store credit card information)

Communication Services

• Email service providers for transactional and marketing emails
• Customer support platforms

These service providers have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your Personal Data to third parties. We may disclose your information in the following circumstances:

• With your consent: When you explicitly agree to share your information
• Service providers: As described in the section above
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect our rights, property, or safety, or that of our users

7. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your Personal Data within 30 days, except where we need to retain certain information for legal, tax, or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your Personal Data remains protected in accordance with this Privacy Policy.

10. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access: Request a copy of your Personal Data
• Right to rectification: Correct inaccurate Personal Data
• Right to erasure: Request deletion of your Personal Data
• Right to restrict processing: Limit how we use your Personal Data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing of your Personal Data
• Right to withdraw consent: Withdraw consent at any time

California Privacy Rights (CalOPPA & CCPA)

California residents have specific rights regarding their Personal Data:

• Right to know what Personal Data is collected
• Right to know if Personal Data is sold or disclosed
• Right to say no to the sale of Personal Data (we do not sell your data)
• Right to access your Personal Data
• Right to equal service and price

11. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any Personal Data.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes via email or through a prominent notice on our Service at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your Personal Data, please contact us at:

Email: privacy@magicdemo.io
Subject: Privacy Inquiry

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@magicdemo.io