For Customer Success Teams

Reduce Churn & Accelerate Onboarding

Help customers discover value faster with interactive demos. Reduce time-to-value by 10x, cut churn in half, and drive product adoption with self-service onboarding.

10x
Faster onboarding
50%
Less churn
Customer success team using MagicDemo

Benefits

Why CS teams rely on MagicDemo

Accelerate User Onboarding by 10x

Get new users to value faster with guided, interactive onboarding flows. Reduce time-to-first-value and increase activation rates.

Reduce Churn by 50%

Help customers discover underutilized features. Show them value before they consider churning with proactive engagement.

Reduce Support Tickets by 60%

Create self-service demos for common questions. Deflect support tickets with interactive how-to guides and tutorials.

Increase Product Adoption by 3x

Drive feature adoption with targeted walkthroughs. Ensure customers get maximum value from your product.

Features

Everything you need for customer success

Interactive Onboarding Flows

Create step-by-step guided tours that help new users get started quickly. Personalize onboarding based on user role, industry, or use case to maximize relevance.

  • Role-based onboarding paths
  • Progressive feature discovery
  • Completion tracking & milestones
  • In-app contextual guidance
Interactive Onboarding Flows

Feature Adoption Campaigns

Promote new features with in-app demos. Target specific user segments with personalized walkthroughs to drive adoption and increase engagement.

  • Targeted feature tours
  • Usage analytics & insights
  • A/B testing capabilities
  • Behavioral triggers & timing
Feature Adoption Campaigns

Self-Service Support Hub

Build an interactive help center with demos for common use cases. Reduce support load while improving customer satisfaction and time-to-resolution.

  • Interactive tutorial library
  • Searchable help content
  • Video demo guides
  • Self-service troubleshooting
Self-Service Support Hub

Customer Health Monitoring

Track which customers engage with demos. Identify at-risk accounts based on product usage and demo engagement patterns for proactive intervention.

  • Engagement scoring system
  • Churn prediction signals
  • Proactive outreach triggers
  • Success metrics tracking
Customer Health Monitoring

Integrations

Connects with your entire stack

Seamlessly integrate with all your favorite tools. From CRM to analytics, MagicDemo works where you work.

MD
Slack
Chrome
Email
Database
Docs
Chat
Calendar
GitHub
Trello
Figma
Video
Mobile

...and 100+ more integrations via API, webhooks, and Zapier

View all integrations →

Ready to reduce churn and delight customers?

Join hundreds of CS teams already improving customer outcomes with interactive demos. Start your free trial today—no credit card required.

10x
Faster onboarding
50%
Less churn
3x
Feature adoption
60%
Fewer support tickets