IT support that scales with your business
Automate documentation, slash ticket volume, and drive software adoption. Enable users to self-serve while your team focuses on strategic initiatives.
Why teams choose MagicDemo
Automate Documentation
Stop wasting time on manual documentation. Create interactive guides that capture your workflows automatically.
Reduce Support Tickets
Enable self-service with interactive guides. Resolve common issues before they become tickets.
Drive Software Adoption
Help users get the most from your software investments with interactive training and guidance.
Scale Your Team
Multiply your impact without multiplying headcount. One demo serves thousands of users.
Everything you need to succeed
IT Process Documentation
Capture your IT workflows and procedures with interactive walkthroughs. Keep documentation always up-to-date.
- System configuration guides
- Troubleshooting procedures
- Security protocols
- Change management docs
Self-Service Support
Build a knowledge base of interactive guides that help users solve problems on their own.
- Common issue resolution
- Password reset guides
- Software installation
- Access request workflows
Software Training
Drive adoption of new tools with interactive demos that guide users through features and workflows.
- New software rollouts
- Feature training
- Best practices guides
- Tips and tricks content
IT Analytics
Track how users engage with your guides. Identify gaps and optimize your support content.
- Guide engagement tracking
- Issue resolution rates
- User adoption metrics
- Content effectiveness
The MagicDemo way
Old way
- Manual documentation taking hours
- High ticket volumes
- Poor software adoption
- Outdated knowledge base
- Repetitive support requests
MagicDemo way
- Automatic documentation in minutes
- Self-service resolution
- Smooth software rollouts
- Always current guides
- Scalable self-help
Real results. Really fast.
“Documentation that used to take me multiple hours now takes 15-20 minutes. MagicDemo is a game-changer for IT.”
“Our ticket volume dropped by 40% after we started using interactive self-service guides.”
“Software rollouts are so much smoother now. Users can learn at their own pace with interactive demos.”
Use cases
Help Desk Resolution
Create guides for common support issues
Software Training
Train users on new software rollouts
System Documentation
Document IT systems and procedures
Security Training
Educate users on security best practices
Onboarding IT Access
Guide new hires through IT setup
Change Management
Communicate and document IT changes
Ready to transform your IT operations?
Join thousands of IT teams already scaling their impact with MagicDemo.