For Customer-Facing Teams

Give every customer the VIP treatment

Create interactive guides for training, support, and onboarding that scale infinitely. Cut support tickets while boosting satisfaction scores.

Trusted by 159,000+Customer-facing teams
Give every customer
65%
Fewer support tickets
4x
Faster onboarding
92%
Customer satisfaction
40%
More self-service

Why teams choose MagicDemo

Delight Customers

Provide white-glove service at scale with interactive demos that guide customers through every step of their journey.

Reduce Support Tickets

Enable self-service with interactive guides that answer questions before they become tickets.

Scale Your Impact

One demo serves thousands of customers. Scale your team's impact without scaling headcount.

Faster Time-to-Value

Accelerate customer onboarding with interactive walkthroughs that get customers productive faster.

Everything you need to succeed

Customer Training at Scale

Create interactive training content that customers can access anytime. Reduce repetitive training calls while improving outcomes.

  • Self-paced learning paths
  • Interactive product tutorials
  • Progress tracking
  • Certification programs
Customer Training at Scale

Self-Service Support Content

Build a library of interactive guides that answer common questions. Reduce support burden while improving customer satisfaction.

  • Searchable demo library
  • Embedded in help center
  • Contextual guidance
  • Automatic updates
Self-Service Support Content

Customer Onboarding

Transform customer onboarding with interactive demos that guide new users through setup and first success.

  • Welcome sequences
  • Setup walkthroughs
  • Feature discovery
  • Success milestones
Customer Onboarding

Engagement Analytics

Understand how customers engage with your content. Identify at-risk customers and opportunities for expansion.

  • Customer engagement scores
  • Content performance
  • Adoption tracking
  • Health indicators
Engagement Analytics

The MagicDemo way

Old way

  • Repetitive training calls
  • High support ticket volume
  • Slow customer onboarding
  • Poor content discoverability
  • Frustrated customers

MagicDemo way

  • Self-paced interactive demos
  • Self-service resolution
  • Fast time-to-value
  • Searchable demo library
  • Delighted customers

Real results. Really fast.

MagicDemo has meaningfully improved how we train and document customer workflows. Our CSAT scores have never been higher.
Josh Didion
VP of Customer Success
CloudScale Inc.
We reduced our onboarding time by 50% while improving customer activation rates. The self-service demos are a game changer.
Amanda Foster
Customer Success Manager
SaaS Platform Co.
Our support team can now focus on complex issues because customers find answers in our interactive guides first.
David Kim
Director of Support
TechFlow Solutions

Use cases

Customer Onboarding

Guide new customers through setup and first success

IntercomZendeskFreshdesk

Product Training

Create interactive training for product features

GainsightTotangoChurnZero

Support Documentation

Build self-service support content

ConfluenceNotionHelp Scout

Feature Announcements

Introduce new features with interactive demos

PendoWalkMeAppcues

Success Playbooks

Create repeatable success workflows

SalesforceHubSpotPipedrive

Renewal Enablement

Show value and drive renewals with demos

GongChorusRevenue.io

Ready to delight your customers?

Join thousands of customer success teams already scaling their impact with MagicDemo.

65%
Fewer support tickets
4x
Faster onboarding
92%
Customer satisfaction
40%
More self-service