Customer success that scales effortlessly
Help every customer feel like a VIP. Create interactive guides that accelerate onboarding and reduce support tickets while keeping customers happy.
Why teams choose MagicDemo
Faster Aha Moments
Help customers discover value quickly with interactive guides that show them exactly what to do.
White-Glove at Scale
Provide personalized guidance to every customer without scaling your team proportionally.
Reduce Support Volume
Enable customers to find answers themselves. Cut support tickets while improving satisfaction.
Drive Success Outcomes
Guide customers to success milestones. Improve activation, adoption, and retention.
Everything you need to succeed
Customer Training Content
Create interactive training that customers can access anytime. Reduce training calls while improving outcomes.
- Self-paced learning
- Product tutorials
- Feature walkthroughs
- Certification programs
Self-Service Resources
Build a library of interactive guides that help customers solve problems independently.
- Help center content
- Troubleshooting guides
- FAQ resources
- Setup documentation
Personalized Guidance
Deliver the right content at the right time. Guide customers through their unique journey.
- Onboarding sequences
- Feature discovery
- Success milestones
- Upsell opportunities
Customer Analytics
Understand how customers engage with your content. Identify at-risk customers early.
- Engagement tracking
- Health scoring
- Adoption metrics
- Churn indicators
The MagicDemo way
Old way
- Long customer onboarding
- High support ticket volume
- Low feature adoption
- Reactive customer support
- Customer churn
MagicDemo way
- Quick time-to-value
- Self-service resolution
- Guided feature discovery
- Proactive customer success
- Improved retention
Real results. Really fast.
“Our customers can now learn at their own pace. Training satisfaction scores have never been higher.”
“We cut customer onboarding time in half while improving activation rates. MagicDemo is essential.”
“Support tickets dropped by 55% after we launched our interactive guide library.”
Use cases
Customer Onboarding
Guide new customers through setup and first success
Product Training
Train customers on product features
Support Content
Create self-service help content
Success Playbooks
Build repeatable success workflows
Feature Announcements
Introduce new features to customers
Customer Community
Share knowledge in community platforms
Ready to delight your customers?
Join thousands of teams already scaling customer success with MagicDemo.