Terms of Service

1. Acceptance of Terms

By accessing and using MagicDemo ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms, please do not use this Service.

These Terms apply to all visitors, users, and others who access or use the Service, including:

• Site Visitors: Individuals who view our website without an account
• Free Users: Individuals using our free trial or free plan
• Authorized Users: Individuals with paid subscriptions or team member access

2. Description of Service

MagicDemo provides a cloud-based platform for creating, hosting, and sharing interactive product demonstrations. Our Service includes:

• Interactive demo creation tools (guided, sandbox, and personalized demos)
• Demo hosting and sharing capabilities
• Analytics and engagement tracking
• Lead generation and capture features
• Integration with third-party services

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Accounts and Registration

Registration

You must create an account to use certain features. You agree to provide accurate and complete information and keep this information up to date.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must:

• Be at least 18 years old to create an account
• Provide accurate and truthful registration information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Not share your account with others or create accounts for others

4. Subscriptions and Payments

Subscription Plans

MagicDemo offers various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select.

Free Trials

We may offer free trials for certain subscription plans. Free trial eligibility is determined at our sole discretion. We reserve the right to limit free trial access and prevent abuse of free trial offers.

Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. You authorize us to charge your payment method for the renewal fees.

Fee Changes

We may modify subscription fees upon at least 30 days notice. Fee changes will take effect at the start of the next billing cycle after the notice period.

Refunds

All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We do not provide refunds for partial months or years of service.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the billing period.

5. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or malware
• Attempt to gain unauthorized access
• Interfere with or disrupt the service

6. Content and Data

Your Content

You retain all rights to content you create using our Service, including demos, screenshots, recordings, and customizations ("Your Content"). You grant us a limited, worldwide, non-exclusive license to host, store, display, and process Your Content solely to provide and improve the Service.

You represent and warrant that you have all necessary rights to Your Content and that using Your Content through our Service does not violate any third-party rights or any applicable laws.

Screenshots and Recordings

When you create a demo by pressing Record in the browser extension or capturing screenshots, you acknowledge that you have the right to record and share the content being captured. You are responsible for ensuring you have permission to capture and share any third-party content, websites, or applications.

Prohibited Content

You may not create or share content that is:

• Illegal or promotes illegal activities
• Defamatory, harassing, or abusive
• Infringing on intellectual property rights
• Contains malware or harmful code

7. Intellectual Property

The service and its original content, features, and functionality are owned by MagicDemo and are protected by international copyright, trademark, and other intellectual property laws.

DMCA Copyright Policy

We respect intellectual property rights. If you believe your copyrighted work has been used in a way that constitutes copyright infringement, please contact our Copyright Agent at:

Email: dmca@magicdemo.io
Subject: DMCA Takedown Request

Your notice must include: (1) identification of the copyrighted work, (2) identification of the infringing material, (3) your contact information, (4) a statement of good faith belief, and (5) a statement of accuracy under penalty of perjury.

8. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by MagicDemo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

10. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) the results obtained from using the Service will be accurate or reliable; or (c) any errors in the Service will be corrected.

11. Limitation of Liability

In no event shall MagicDemo be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

12. Indemnification

You agree to indemnify and hold harmless MagicDemo from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court for intellectual property matters.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service.

15. Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Contact Information

For questions about these Terms, please contact us at legal@magicdemo.io